We value your privacy and will not share your pregnancy intentions with anyone. We want to assure you that your immigration status is never required and will not be reported—ever. We offer free services that are safe and confidential - where everyone, regardless of status, can receive help without fear.

Texas Behavioral Health Executive Council - Consumer Notice

In accordance with Texas Health & Safety Code §181.105 and applicable Texas Behavioral Health Executive Council (BHEC) requirements, clients and consumers are entitled to the following information.

Requesting Your Counseling Records

You have the right to request access to or copies of your counseling records as permitted by applicable state and federal law.

To request records from this practice, contact our center directly. Requests may be made via email, through your portal, or in writing.

Please include your full name, date of birth, contact information, and a description of the records requested. Identity verification may be required before records are released. Records will be provided in accordance with applicable legal requirements and confidentiality laws.

Contacting the Texas Behavioral Health Executive Council

Licensed Professional Counselors and Licensed Professional Counselor Associates in Texas are regulated by the Texas Behavioral Health Executive Council (BHEC).

Texas Behavioral Health Executive Council
Attn: Enforcement Division
1801 Congress Avenue, Suite 7.300
Austin, Texas 78701

Main Phone: (512) 305-7700
24-Hour Toll-Free Complaint Line: 1-800-821-3205

Website: https://bhec.texas.gov/contact-us/

Filing a Consumer Complaint

Consumers may also file a complaint with the Texas Office of the Attorney General Consumer Protection Division.

Website: https://www.texasattorneygeneral.gov/consumer-protection

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